10% off with code AURA Valid storewide
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ToyAura
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Terms of Service

Welcome to our website (the “Platform”). Please read these Terms of Service (the “Terms”) carefully before accessing or using the Platform. By visiting the Platform, creating an account, or purchasing products from us, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.

1. Eligibility & Legal Compliance

  1. The Platform primarily sells silicone adult products and related accessories.

  2. Our services and products are intended only for individuals who are at least 18 years of age or the legal age of majority in their jurisdiction.

  3. You are responsible for ensuring that purchasing and using our products is legal in your location.
    We are not responsible for any legal consequences resulting from unlawful use or purchase.

2. Accounts & User Responsibilities

  1. Some Platform features may require you to create an account and provide accurate, complete, and current information.

  2. You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

  3. You agree not to use the Platform for any unlawful, abusive, harmful, fraudulent, or unauthorized purpose.

    3. Product Information & Use Disclaimer

    1. We strive to ensure that product descriptions, images, prices, and availability are accurate. However, we do not warrant that all information is error-free or complete.

    2. All products are for personal use only and are not medical devices.
      They must not be used for diagnostic or therapeutic purposes.

    3. Always follow product instructions and hygiene guidelines. If you experience discomfort or have health concerns, consult a professional.

    4. We are not liable for injury, reaction, or harm caused by misuse, negligence, failure to follow instructions, or individual sensitivity differences.

    4. Orders, Pricing & Payment

    1. By placing an order, you confirm that all information provided is accurate and that you are legally authorized to use the selected payment method.

    2. Prices may change at any time without notice. We reserve the right to correct any pricing errors.

    3. We may refuse or cancel orders in cases including but not limited to suspected fraud, payment issues, or stock unavailability.

    4. Payment methods are limited to those displayed at checkout.

      5. Shipping, Delivery & Customs

      1. Orders are shipped to the address you provide. Please ensure it is accurate.

      2. Delivery times are estimates and may vary by region, carrier, customs delays, or unforeseen circumstances.

      3. Customs duties, import taxes, and related charges (if applicable) are the responsibility of the recipient.

      4. We are not liable for delays, losses, or damages caused by shipping carriers or events beyond our control.

      6. Returns & Exchanges (Health & Safety Notice)

      1. Due to the intimate nature of adult products, and for health and hygiene reasons,
        we cannot accept returns or exchanges on opened, used, or unsealed products, unless they are defective.

      2. If you receive a defective or incorrect item, please contact us within [X] days of delivery with proof (photos/videos).

      3. Items must be returned in accordance with our published Return Policy.

      7. Intellectual Property

      All content on the Platform — including text, images, graphics, logos, trademarks, and design — is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or exploit any content without prior written consent.

      8. Privacy

      Your personal information is processed in accordance with our Privacy Policy. Please review the Privacy Policy before using the Platform.

      9. Limitation of Liability

      To the fullest extent permitted by law:

      1. The Platform and products are provided “as is” and “as available” without warranties of any kind, express or implied.

      2. We are not liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of data, revenue, or goodwill.

      3. Our total liability in connection with any claim shall not exceed the amount paid for the product giving rise to the claim.

      Some jurisdictions do not allow limitation of liability, so certain limitations may not apply to you.

      10. Prohibited Conduct

      You agree not to:

      • Use the Platform for unlawful purposes

      • Post or transmit harmful, offensive, or infringing content

      • Interfere with Platform security or operations

      • Attempt to gain unauthorized access to systems or data

      11. Third-Party Services & Links

      The Platform may include links to third-party websites or services. We are not responsible for their content, policies, or practices and you access them at your own risk.

      12. Changes to These Terms

      We may update or modify these Terms at any time by posting the revised version on the Platform. Your continued use after changes are posted constitutes acceptance of the updated Terms.

      13. Governing Law

      These Terms shall be governed by and construed in accordance with the laws of [Your Country/Region], without regard to conflict-of-law principles. Disputes shall be resolved in the courts of [Jurisdiction], unless otherwise required by law.

      14. Contact Us

      If you have any questions about these Terms, please contact us at:

      Email: [toyaura@163.com]