Privacy Policy
At Toyaura, we take your privacy and security seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to improve your shopping experience, process orders, and communicate with you effectively. This includes:
Personal Information: When you make a purchase or create an account, we collect personal information such as your name, email address, shipping address, billing address, and phone number.
Payment Information: To process your transactions, we collect payment information, such as credit card numbers or other payment method details. This information is securely handled through a third-party payment processor and is not stored on our servers.
Order Information: We collect details of the products you purchase, the quantity, and the transaction date to fulfill your order and provide customer support.
Website Usage Data: We may collect non-personal information about your interaction with our website, including your IP address, browser type, device information, and pages visited. This information helps us improve website functionality and user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
Order Fulfillment: To process your orders, deliver products, and provide customer service.
Personalization: To personalize your shopping experience, including product recommendations, offers, and promotions based on your preferences.
Communication: To send order confirmations, shipping updates, and customer service responses. If you opt-in, we may send marketing communications, newsletters, and product promotions.
Security & Fraud Prevention: To protect your account, prevent fraud, and ensure the security of our transactions.
Improvement of Services: To analyze and improve the performance and functionality of our website, products, and customer support.
3. How We Protect Your Information
We implement a variety of security measures to ensure that your personal information is kept secure:
Encryption: All sensitive personal and payment information is encrypted using SSL (Secure Socket Layer) technology to protect it during transmission.
Access Controls: Only authorized personnel have access to your personal information, and we use physical, electronic, and procedural safeguards to protect it.
Payment Processing: All payment processing is handled by trusted third-party payment processors, who comply with strict security standards to protect your financial data.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience and gather information about website usage. Cookies are small data files stored on your device that help us remember your preferences and improve site performance. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features on our website.
Types of Cookies We Use:
Essential Cookies: Necessary for website functionality, such as maintaining your shopping cart.
Performance Cookies: Collect anonymous data to help us analyze and improve website performance.
Targeting Cookies: Used to deliver personalized advertisements and track your behavior on our site.
5. Sharing Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:
Service Providers: We work with trusted third-party companies (e.g., payment processors, shipping carriers, email marketing platforms) to help us operate our business and deliver services. These providers are obligated to keep your information secure and only use it for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., to comply with a subpoena or legal process).
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. You will be notified if such a change occurs.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request a copy of the personal information we hold about you.
Correction: If your information is inaccurate or incomplete, you can request corrections.
Deletion: You can request that we delete your personal information, subject to certain legal obligations.
Opt-Out: You can opt-out of receiving marketing emails or communications at any time by clicking the "unsubscribe" link in any promotional email or contacting us directly.
Cookie Preferences: You can manage your cookie preferences through your browser settings, though disabling cookies may impact your experience on our site.
7. Third-Party Links
This website may contain links to third-party websites for your reference or use. We are not responsible for the content or privacy policies of these external sites. We recommend reviewing the privacy policies of third-party websites when you visit them.
8. Children's Privacy
This website and its services are not directed at children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to understand how we protect your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our handling of personal information, please contact us via:
Email: toyaura@163.com
We are committed to safeguarding your privacy and providing you with a secure and enjoyable website experience.